1. Introduction
At OurDuka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.

2. Information We Collect

• Personal Information:
  When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Usage Data:
  We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time spent on our site.
• Cookies and Tracking Technologies:
  We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

3. How We Use Your Information

• To Provide Services:
  We use your information to process orders, manage your account, and provide customer support.
• To Improve Our Website:
  Your usage data helps us analyze and improve our website’s performance and functionality.
• For Marketing Purposes:
  With your consent, we may send you promotional materials, newsletters, and updates about our products and services.
• To Comply with Legal Obligations:
  We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

• Service Providers:
  We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email delivery.
• Business Transfers:
  In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity.
• Legal Requirements:
  We may disclose your information if required by law or in response to legal requests.

5. Data Security

• Protection Measures:
  We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
• Data Retention:
  We retain your information for as long as necessary to fulfill the purposes for which it was collected and as required by law.

6. Your Rights and Choices

• Access and Correction:
  You have the right to access and correct your personal information. You can update your account details or request changes by contacting us.
• Opt-Out:
  You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies:
  You can manage your cookie preferences through your browser settings.

7. Children's Privacy

• Age Restriction:
  Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at support@ourduka.co.ke